Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store or subscribe to FavHiker services, as part of the buying and subscription process, we collect personal information such as your name, address, email address, and payment details.

Additionally, when you browse our website, we automatically receive your computer's internet protocol (IP) address to help us understand your browser and operating system.

With your permission, we may send you emails regarding new products, subscription services, and other updates related to FavHiker or Delnie Private Limited.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a purchase, verify your credit card, place an order, or subscribe to FavHiker services, we imply your consent to our collecting and using it for that specific purpose only.

If we request your personal information for a secondary purpose, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt-out.

How do I withdraw my consent?

If after opting in, you change your mind, you can withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, by contacting us at christo.john@delnie.com or by mailing us at the address provided below.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

We use Razorpay for processing payments related to purchases or FavHiker subscription services. Neither we nor Razorpay store your card data on our servers. Your payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during processing, and only retained for as long as necessary to complete your transaction.

Our payment gateway adheres to PCI-DSS standards as managed by the PCI Security Standards Council, which is a collaborative effort of major brands such as Visa, MasterCard, American Express, and Discover.

For more information, you can review the terms and privacy policy of Razorpay at https://razorpay.com

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information as necessary to perform the services they provide. However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we must provide for your transactions.

We recommend reviewing their privacy policies to understand how your personal information is handled by these providers. Once you leave our website or are redirected to a third-party site, this Privacy Policy and our Terms of Service no longer apply.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

COOKIES

We use cookies to maintain the session of your user. Cookies are used to enhance user experience and are not employed to personally identify you on external websites.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If significant changes are made, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If our company or FavHiker is acquired or merged, your information may be transferred to the new owners to ensure continuity of service.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, or if you have concerns, contact our Privacy Compliance Officer: