FavHiker Business
A Delnie product
The business suite for every business people visit.
Run your back office, know every customer, and market to them, all in one account. Finance, payroll, stock and team; a CRM, loyalty and one inbox; campaigns, automations, content and ads.
One account, three jobs
01 · Back office
Books and GST · Payroll · Team · Stock and purchasing · Invoicing · Assets and compliance
02 · Customers
Customer directory · One inbox · Reviews and feedback · Loyalty and rewards · Bookings · Your FavHiker page
03 · Marketing
Marketing planner · Offers and campaigns · Automations · Ads · Offline campaigns · Marketing return
Plus POS, ordering and bookings at the front of house.
- Free to claim
- No commission on your orders
- One account for all your outlets
- Android, Mac and Windows
What it is
Not just a billing app. The whole business, in one suite.
Most businesses run on a billing app, a spreadsheet for the books, a separate payroll tool, a WhatsApp group for the team and a marketing agency on the side. FavHiker Business brings the back office, your customers and your marketing into one account, so every part of the business works from the same numbers.
It is the business side of FavHiker, the app people use to find where to go next, so new customers can find you there too.
01 · Back office
Run the business behind the counter.
The money, the people and the stock, kept in one place instead of spreadsheets and separate apps.
Books and GST
Sales, purchases, banking, journals, month close and GST returns, with a seat for your accountant.
Payroll
Pay runs, payouts, claims, loans and tips, and payroll compliance.
Team
Staff access by role, org chart, attendance and leave, shifts and checklists.
Stock and purchasing
Stock counts, waste, recipes and food cost; purchase orders, bills, suppliers and budgets.
Invoicing
GST invoices, billing customers and payments received.
Assets and compliance
Asset register and maintenance, plus what's due, entities and documents.
02 · Customers
Know every customer, and keep them coming back.
Every guest, lead and message in one place, with the tools to turn a first visit into a regular.
Customer directory
Every customer in one list, with segments, page visitors and leads.
One inbox
WhatsApp, Messenger and Instagram messages, support and complaints, answered from one place.
Reviews and feedback
Every review and piece of guest feedback, with help replying to each one.
Loyalty and rewards
Points, memberships, gift cards and referrals.
Bookings
Tables, rooms and stays, events, waitlists, meal plans and catering, booked without a call.
Your FavHiker page
Your verified page, where people nearby find you and book or order with no commission.
03 · Marketing
Reach new people, and bring the right ones back.
Plan, create and measure your marketing from the same account that knows your customers.
Marketing planner
Content calendar, post creation, a content library and approvals, published to your connected channels.
Offers and campaigns
Offers and discounts, and campaigns sent to the right customer segment.
Automations
Messages that go out on their own, including abandoned-cart recovery.
Ads
Paid ads managed alongside the rest of your marketing.
Offline campaigns
QR-led campaigns for flyers, tables and shop fronts, tracked like online ones.
Marketing return
What each campaign brought in, so you spend where it works.
And the front of house
The counter and the floor, connected to the back office.
Every bill, order and booking flows straight into your books, stock and customer list. Nothing is typed in twice.
- POS billing that works through internet outages, with GST invoices
- Live orders from your page and every sales channel
- Tableside ordering, kitchen tickets and a kitchen display
- Menu, specials and dish availability
- Deliveries and riders
The right app for every role
For owners and managers
FavHiker Business
The whole suite: back office, customers, marketing and the numbers.
For the counter
FavHiker POS
Bills fully offline, with real GST invoice numbers. Sales sync when you're back online.
For captains and waiters
FavHiker Captain
Takes orders at the table on any phone, straight to the kitchen.
On Android, Mac and Windows. iPhone and iPad apps are coming soon.
See what's working
The numbers, the reviews and the market, on one screen.
Performance
Sales, payments and reports for one outlet or all of them.
Review intelligence
What guests praise and complain about, read across your reviews.
Competition and market
How you compare with places nearby.
Website
A website built from your page, with its own analytics.
Who it's for
For every business people visit.
Each business switches on the parts of the suite it needs. Here is what each kind tends to start with.
Restaurants & cafés
Books and payroll, food cost and purchasing, loyalty and campaigns, with POS and kitchen at the front.
Hotels & homestays
Rooms and stays with a price calendar, guest inbox and reviews, books, payroll and campaigns.
Salons & spas
Memberships, gift cards and loyalty, campaigns and offers, staff shifts and payroll.
Gyms & studios
Memberships and referrals, events, automations that bring people back, and the books.
Clinics & wellness
Customer records, one inbox, reviews, invoicing, staff access by role and compliance.
Shops & retail
Stock and purchasing, GST billing, loyalty, offers and campaigns.
Bakeries & sweets
Recipes and food cost, catering and orders from your page, offers and loyalty.
Services & more
Leads and CRM, invoicing, books and payroll, marketing planner and a website.
Running several outlets or a group? One account covers all of them.
Get started
Claim your page in minutes. Grow into the suite.
- 01
Find your business
Search your name and city. Most businesses are already on FavHiker. Not there yet? Add it.
- 02
Claim it
Connect your Google Business Profile to verify on the spot, or our team reviews it, usually within two working days.
- 03
Complete your page
Hours, photos and what you offer, so people know what to expect.
- 04
Open the suite
The verified tick goes on, and you switch on the back-office, customer and marketing tools you need.
Straight answers
- Claiming your page is free, and so is keeping it up to date.
- Nothing you sell through FavHiker is charged per order.
- Your customers, reviews and messages stay in your account.
- Rank on FavHiker is earned by the business and cannot be bought.
- One account covers all of your outlets.
Want it set up for you?
Delnie can set up FavHiker Business for you, move your existing data, train your team and connect it to your other tools. Quoted to your needs.
Talk to usFor agencies and consultants
Already work with restaurants, cafés or hotels? The FavHiker Partner Programme lets you offer FavHiker Business to your clients, with demos, sales materials, training and a partner dashboard.
Become a partnerStart free today.
Claim your business at business.favhiker.com, or talk to us if you would like Delnie to set up the suite for you.